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Connect Xero

Connect your Xero organisation and import your Xero contacts and suppliers into Systemise.

Connect Systemise to your Xero organisation to bring your Xero contacts and suppliers into Systemise. Open the Xero page from the Integrations menu (the link icon at the top of the screen), then Xero.

Connect to Xero

  1. Open the Xero page

    Select the Integrations menu, then Xero.

  2. Start the connection

    Select Connect to Xero. You are taken to Xero to sign in.

  3. Allow access in Xero

    Sign in to Xero and allow Systemise to access your organisation. You are brought back to the Xero page.

  4. Check the connection

    Connection Status shows Connected to Xero, and Company Details shows your Xero organisation's name, address, currency and country.

If you have access to more than one Xero organisation, Systemise uses the one you connected most recently. Check Company Details to confirm it is the right one.

Import contacts from Xero

In the Contacts card, select Sync Contacts. Systemise goes through all your Xero contacts and imports new ones or updates the ones you already have. You see Contact sync started. The import runs in the background.

The Contact Sync Log lists each contact imported, with its Status (ok, or the reason it failed) and when it was synced. Select Refresh to see the latest entries, or Clear Log to empty the log.

Import suppliers from Xero

In the Suppliers card, select Sync Suppliers. Systemise imports new suppliers and updates existing ones, including their payment terms. Supplier imports are not listed in the sync log.

What is synced

WhatDirectionWhen
ContactsXero → SystemiseWhen you select Sync Contacts
SuppliersXero → SystemiseWhen you select Sync Suppliers

Imports only run when you start them. Nothing is synced on a schedule.

Disconnect from Xero

Select Disconnect from Xero and confirm. Systemise stops using the connection. Contacts and suppliers already imported stay in Systemise.

Who can manage the connection

ActionNeeds permission
See the Xero pageIntegrations: View
Connect, disconnect and run importsIntegrations: Edit
Clear the sync logIntegrations: Delete

The Owner role can do all of these. The Office role can see the page but not change it, and sees You have read-only access to integration settings.

Troubleshooting

The page says Not Connected after it was connected

Xero no longer accepts the connection, for example because access was removed in Xero. Select Connect to Xero and connect again.

“Failed to initiate Xero connection”

Systemise could not start the connection. Try again. If it keeps failing, contact support.

A contact shows an error in the sync log

The message in Status says why that contact could not be imported. Fix the contact in Xero, then select Sync Contacts again.

I can't see Connect to Xero or the sync buttons

Your role can view integrations but not change them. Ask the account owner.