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Start work from a contact

Create a booking, quote or job straight from a contact's page, with the contact already filled in.

The quickest way to start work for a customer is from their contact page. The new booking, quote or job opens with the contact already chosen, and it appears on the contact's tabs once saved.

Book a visit

Open the contact and select Create Booking. The Appointments screen opens with a new booking for this contact. Set the time and employee, and save. See Bookings.

You need Bookings: Create.

Create a quote

Open the contact and select Create Quote. A new quote opens with this contact filled in. Fill in the quote and save it.

Saving a quote for a prospect makes them a client.

You need Quotes: Create. Owners and Office staff have it.

Create a job

Open the contact and select Create Job. A new job opens with this contact filled in. Fill in the job and save it.

You need Jobs: Create. Owners, Office staff, Supervisors and Field workers have it.

Start from a booking instead

If you've already visited the customer, convert the booking rather than starting afresh. The quote or job then picks up the booking's details, files and activity. See Convert a booking to a quote or job.

Find the work again

Everything you create for a contact appears on their page, under the Bookings, Quotes and Jobs tabs. See The contact page.

Troubleshooting

Create Quote or Create Job is missing

Your role doesn't include Quotes: Create or Jobs: Create. Ask an Owner if you need it.