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Assets

Record the equipment you install or look after for a contact, keep a log of work on it, set service reminders, and transfer it to a new owner.

An asset is a piece of equipment you've installed or look after for a contact, such as a heat pump, a hot water cylinder or an alarm panel. Recording it keeps its make, model and serial number to hand, with a log of the work done on it and reminders for when it's next due.

Adding and changing assets, logs and reminders needs Contacts: Edit.

Add an asset

Open the contact, select the Assets tab, then Add asset. Fill in:

FieldWhat it's for
TitleWhat the asset is, such as Lounge heat pump.
ConditionIts current condition.
Make, Model, Serial numberSo you can identify it and order parts.
Installed dateWhen it was installed.

The asset appears on the Assets tab with its make, model and serial number.

See an asset

Select an asset on the Assets tab. Its page shows its condition, make, model, serial number, installed date and how many previous owners it has had, with its reminders and log below.

To change the details, select Edit, make your changes and select Save. To delete the asset, select Edit, then Delete, and confirm.

Keep a log

Use Asset log to record work on the asset, such as a service, a repair or a part replaced.

  1. Write the entry

    On the asset's page, type what was done in Log entry.

  2. Add a reminder, if you need one

    To be reminded about this entry later, set a date and time in Optional reminder.

  3. Save it

    Select Add log. The entry shows who added it and when.

Set a reminder

Use Asset reminders for things that come round again, such as an annual service.

  1. Name it

    Enter a Reminder title, such as Annual service.

  2. Choose when

    Set the Reminder date. It must be in the future.

  3. Repeat it, if you need to

    Tick Repeat reminder and choose how often: every day, every 3 days, every week, every month or every year.

  4. Schedule it

    Select Schedule.

When a reminder is due, the person who set it gets a notification in Systemise. To stop a reminder, select Delete reminder beside it.

Transfer an asset to a new owner

When a property is sold or equipment changes hands, move the asset to its new owner. Its history comes with it.

  1. Choose the new owner

    On the asset's page, under Transfer asset, choose the New owner.

  2. Transfer

    Select Transfer and confirm. You'll see Asset transferred.

The asset moves to the new owner's Assets tab, and the number of previous owners goes up by one.

Troubleshooting

Reminder date must be in the future

Choose a date and time after now.

The new owner isn't in the list

The list shows your first 100 contacts. If the new owner isn't among them, contact support.