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Create a Quote

Build a quote with products, pricing, and terms.

Overview

A great quote is:

  • Clear on scope
  • Easy to approve
  • Consistent (templates, products, terms)
  • Easy to convert into a job

Step-by-step

  1. Click + (New).
  2. Choose New Quote.
  3. Select the contact.
  4. Choose the Job Category.
  5. Add products / line items.
  6. Confirm totals, tax, and any discounts.
  7. Attach files if required.
  8. Save.

Adding line items (best practice)

When adding products/services:

  1. Use consistent naming (so reporting stays clean).
  2. Include quantity and units (where supported).
  3. Add notes per line item for clarity.

Terms and conditions

Ensure your quote includes:

  • Payment terms
  • Validity period
  • Warranty/guarantee (if relevant)
  • Variations/change policy

Tips

  • Standardise product naming and units for consistent reporting.
  • Use templates to standardise wording.

Troubleshooting

Totals look wrong

  • Check tax settings.
  • Confirm discount type (percentage vs fixed) if available.
  • Confirm line item quantities.